Our customers

At Grundon, we take great pride in identifying innovative ideas that set new standards across the wider waste and recycling industry.

We are dedicated to supporting our customers on their sustainability journey, whether that’s through social value projects, engagement programmes or by introducing new waste streams to boost recycling rates.

Download our 2025 Sustainability Report

2025 in numbers

807

hours of education

delivered to customers

3M

collections

made

117

hours volunteered

by customers

2025 Sustainability Report

Find out more about our approach to sustainability and how we’re moving to net zero.

2026 Target

Support our customers in unlocking the potential of their waste by identifying and delivering opportunities to reduce, reuse and recycle materials more effectively.

2026 Commitments

Accelerate circular innovation by establishing at least two new closed loop partnerships

Establish UK’s most technologically advanced High Temperature Incinerator and supporting transfer station in Avonmouth

Provide customers with a reuse and repair facility for products that can be donated back into the community

Provide our customers with a reuse scheme in My Value Hub to redistribute unwanted items within the Grundon customer community

Provide customers with a nationwide service via our new brokerage service

Broaden the scope of our RecyclePlus service by incorporating additional difficult-to-recycle waste streams, such as soft plastics and Tetrapak

Trusted by over 15,000 businesses

“With Grundon, we saw an organisation that wanted to work with us, to challenge us rather than just do what we wanted. They came up with solutions that enabled us to start pushing boundaries, they understood what could be achieved, and have continued to demonstrate new ways of working that exceeded our goals.”

Peter Watts

Rockvolt – a specialist consultancy for stadia, venues and events who work closely with Ascot Racecourse

“We weren’t just looking for a waste company that could save us money, we wanted someone who would work with us throughout the journey to improve our environmental credentials.”

Jamie Grierson

Back of House and Logistics Manager, The Grove, luxury 5 star hotel

“The expert guidance Grundon has given us over the years has been invaluable. With a venue like ours, it’s not just down to price, it’s about service as well and Grundon’s is second to none. We have never been let down and they have always been there for us.”

Lee Howkins

Venue Manager, Silverstone

“Grundon give advice and help solve any waste problems, the fact that they handle all of our waste streams means it is so much simpler for me to manage the contract.”

Steve Sellwood

Facilities Manager, Royal Berkshire NHS Foundation Trust

“This was the first time we had tried to achieve net zero for a large enclosure and Grundon’s aspirations were far greater than ours. It was a real learning curve to see the results that could be achieved.”

Keith Field

Head of Soft Services, Sodexo

“For us, it’s about having the right partnerships and I find that Grundon always does the right thing in making sure we are compliant and giving expert advice rather than just trying to sell us something.”

Bryan Edwards

Professional & Services Warehouse Manager, BRITA UK