13 Aug 2018 Back

Case study: Segregation is the key as Grundon adds more value for Howbery Park

As the winner of Business Park of the Year in the Thames Valley Property Awards 2017, Howbery Business Park in Oxfordshire is proud of its reputation and its beautiful tree-lined campus on the banks of the River Thames in Wallingford.

The Park - the UK's first solar powered business park - is home to over 50 businesses and organisations, employing more than 800 people, ranging from small companies to large corporations, including independent civil engineering and environmental hydraulics specialist HR Wallingford, and the Environment Agency.

Overseeing waste management on the entire site is Estates Manager Donna Bowles. She works with Grundon Waste Management and recently teamed up with Grundon account manager Jon Hammond and office support Tracy Richardson to further improve segregation and recycling on site.

Estates Manager Donna Bowles (centre) works closely with Grundon's Jon Hammond (left) and Tracy Richardson (right) on the waste management at Howbery Business Park.

Estates Manager Donna Bowles (centre) works closely with Grundon's Jon Hammond (left) and Tracy Richardson (right) on the waste management at Howbery Business Park.

It was after reading an article posted online by Jon about how Grundon services Oxfordshire-based BRITA, a world leader in water filters, that Donna was encouraged to look for even greater opportunities.

“We have done a lot with Grundon already and I am very happy with their services, but I am always keen to find out if there is something more we could be doing,” said Donna.

“Having talked with Jon, it was clear that we could still improve segregation of different waste streams. It’s something we are passionate about because we want to do better and avoid contamination, so this is where we concentrated our efforts.”

One of the biggest changes was to take away all of the park’s office desk bins and replace them with 100 corridor bins - 50 for general waste and 50 for mixed recycling - ensuring people have to think twice when disposing of their office waste.

“People are creatures of habit, they don’t sort things out unless they have to, so this has been a big step forward,” continued Donna. “This is all about enabling people to segregate waste properly and giving them the right tools to do so. Generally tenants and their staff have been very good.  If they aren’t sure where something goes, they will ask me.”

As well as the waste management portfolio, Donna and the Estates Team look after areas such as catering, security, ground maintenance and cleaning.

The cleaning team provides a vital role in helping with waste management because they are responsible for collecting the waste from tenants’ bins and taking it back to the larger waste container locations supplied by Grundon.

Around the Park, there are a mixture of compactors, rollonoffs and containers for different types of waste. This includes general waste (non-recyclable) which is sent to Energy from Waste (EfW) facilities, where it is converted to green energy and distributed to the National Grid; scrap metal, which goes for reprocessing and earns a rebate to be offset against waste charges; and mixed recycling - such as plastics, paper and card - which is also sent for recycling and reprocessing.

The majority of hazardous waste goes into a special Grundon WEEE (Waste Electrical and Electronic Equipment) cage for collection by a dedicated hazardous waste vehicle for onward transportation to Grundon’s Hazardous Waste Transfer station for correct disposal. Items not disposed of by Grundon will go directly back to their original supplier.

Confidential waste is handled by Grundon’s partner Shred Station, which provides shredding services and provides a certificate of destruction.

Jon Hammond said: “Howbery Park is zero waste to landfill and was already very successful in what it had achieved, but there is always room for improvement and, with our help, that’s what Donna wanted to aim for.

“For us, it is about continuing to add value and we have been pleased to be able to do so. We are now looking at further helping with education programmes for the park community, and continuing to ensure that Donna and her team get the maximum value out of their waste management operations.” 

With further new Grundon plans on the horizon, Donna says she is always keen to support local providers and, in addition to being impressed by the services, also likes the fact that Grundon’s collection fleet is CarbonNeutral® thanks to its carbon offsetting programme with Natural Capital Partners. 

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